Privacy Policy
Privacy Policy
At Better Filtered, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, interact with us, or make a purchase.
Information We Collect
When you visit our website, place an order, or contact us, we may collect information including:
* Your name, email address, phone number, billing address, and shipping address
* Payment information, which is processed securely through third-party payment providers
* Order history and purchase details
* Information you provide when contacting customer support
* Device and browser information
* IP address, cookies, and browsing activity used for analytics, security, and website functionality
How We Use Your Information
We may use your information to:
* Process, fulfil, and deliver your orders
* Communicate with you regarding your order, delivery, return, or inquiry
* Provide customer support
* Improve our website, products, services, and overall customer experience
* Send promotional emails, product updates, or special offers where you have agreed to receive them
* Analyse website performance and customer behaviour
* Prevent fraud and help maintain secure transactions
* Comply with applicable legal and regulatory requirements
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in our emails.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties where necessary to operate our business and provide our services, including:
* Payment processors
* Shipping, courier, and fulfilment partners
* Ecommerce and website service providers
* Analytics platforms
* Email and marketing service providers
* Fraud prevention and security providers
These service providers may only access information necessary to perform their services and are expected to handle your information appropriately.
Data Security
We take reasonable administrative, technical, and organisational precautions to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
While we take steps to safeguard your information, no online transmission or storage system can be guaranteed to be completely secure.
Cookies
Our website may use cookies and similar technologies to:
* Ensure the website functions correctly
* Remember certain preferences
* Analyse website traffic and performance
* Improve your browsing experience
* Provide relevant advertising or marketing
You may choose to disable or manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Your Rights
Depending on applicable law, you may have the right to:
* Request access to the personal information we hold about you
* Request corrections or updates to your information
* Request deletion of your personal information, subject to applicable legal and business requirements
* Object to or restrict certain uses of your information
* Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including order fulfilment, customer support, accounting, fraud prevention, and compliance with applicable legal obligations.
Third-Party Links
Our website may contain links to websites operated by third parties.
Better Filtered is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing them with any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal requirements.
Any updates will be published on this page.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:
📧 Betterfiltered@gmail.com